Contact Us
Please allow 1-3 business days for your inquiry to be reviewed by one of our customer service representatives.
Our office hours are Monday through Friday 8 AM to 5 PM PST.
Please allow 1-3 business days for your inquiry to be reviewed by one of our customer service representatives.
Our office hours are Monday through Friday 8 AM to 5 PM PST.
Welcome to the iseewind Store, Inc. (“iseewind”) web site located at www.iseewind.com (“the Site”). Iseewind provides this Site as a service to our customers. Please read the following terms of service (“Terms”) as they govern your use of our Site and our services and content accessible via our Site. To make these Terms easier to read, the Site and our services and content are collectively called the “Services.”
Please refer to our Privacy Policy for information on how we collect, use and disclose information from our users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.
For details on returns, refunds, and product exchanges, review our Refund Policy.
Key terms include:
- Process for initiating a refund or exchange.
- Exceptions for non-refundable items (e.g., digital downloads, personalized products).
Shipping terms and procedures are outlined in our Shipping Policy. This includes:
- Estimated delivery timelines and carrier partnerships.
- Shipping fees, including free shipping thresholds.
- Liability for lost, delayed, or damaged shipments.
- International order restrictions (e.g., customs, duties).
By using the Services, you agree to comply with our Terms of Service Policy, which covers:
- Account creation and security obligations.
- Prohibited conduct (e.g., fraud, misuse of content).
- Limitations of liability for service disruptions or indirect damages.
- Amendments to these Terms (e.g., 30-day notice for updates).
For inquiries or disputes, follow the guidelines in our Contact Policy:
Acceptance of Terms
Your use of the Services constitutes agreement to all policies linked above. Failure to comply may result in account termination. These Terms are governed by the laws of State/Country.